Privacy Policy
This Privacy Policy describes how UNI-TECH ("we," "us," or "our") collects, uses, processes, stores, shares, and protects your information when you use our Gupshupt Messenger mobile application and related services (collectively, the "Service").
Your privacy is critically important to us. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Service.
1. Information We Collect
We collect various types of information to provide, maintain, and improve our Service.
1.1. Information You Provide Directly:
Account Information:
When you create an account, we collect your [e.g. username, profile name, optional profile picture, "About" status message]. We may also collect [e.g., email address if used for login/recovery].
Messages & Content:
Media Files: Photos, videos, voice notes, and documents you send are [e.g., end-to-end encrypted. Media files may be stored temporarily on our servers in encrypted form to facilitate efficient delivery and potential forwarding. Once delivered to all intended recipients, they are generally deleted from our servers within a limited timeframe.]
Purposes of Camera Access:
Sending Photos and Videos in Chats: To enable you to capture new photos and record videos directly within the app and share them with your contacts in individual and group chats. This includes:
Video Calling: To facilitate real-time, live video communication with other users of Buds-chat Messenger. Your camera feed is essential for transmitting your video during a video call. Video Calling: To facilitate real-time, live video communication with other users of Buds-chat Messenger. Your camera feed is essential for transmitting your video during a video call.
Purposes of Approximate Location Access:
Improving Service Performance: To optimize server connections and improve the overall performance and responsiveness of the application by connecting you to the nearest data centers.
1.2. Information Collected Automatically:
Usage Information:
We collect information about how you use our Service, including [e.g., frequency of use, features used, interactions with messages (e.g., read receipts – if enabled by you), time spent in the app, date and time stamps of messages sent/received (but not message content)].
Device Information:
We collect information from and about the devices you use to access our Service, including [e.g., hardware model, operating system version, unique device identifiers (e.g., Android ID)]
• Log Data:
When you use our Service, our servers automatically record information, including your IP address, browser type, referring/exit pages, and dates/timestamps.
1.3. Information from Third Parties:
Firebase & Google network:
We may receive information about you from third-party services integrated with our app, such as [e.g., analytics providers (like Google Analytics for Firebase), crash reporting tools (like Crashlytics), or advertising partners]. This information is subject to their respective privacy policies.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain the Service:
To deliver your messages, enable calls, facilitate group chats, manage your account, and provide core app functionality.
To Improve and Develop the Service:
To understand how our Service is used, analyze trends, develop new features, and enhance user experience (e.g., through analytics, bug fixing, and performance monitoring).
To Ensure Security and Prevent Fraud:
To protect our users, detect and prevent fraudulent activities, abuse, and other malicious acts, and to enforce our Terms of Service.
To Communicate with You:
To send you service-related notifications (e.g., app updates, security alerts, customer support responses)
To Comply with Legal Obligations:
To respond to legal requests, court orders, or government regulations, and to establish, exercise, or defend our legal rights.
3. How We Share Your Information
With Service Providers:
We engage trusted third-party service providers to perform functions on our behalf and help us operate, provide, and improve our Service. These include [e.g., hosting providers, cloud storage providers, analytics providers (e.g., Google Analytics for Firebase), crash reporting services (e.g., Firebase Crashlytics).
For Legal Reasons & Law Enforcement:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or government request). This includes complying with laws of [e.g., India, the European Union, the United States, and other jurisdictions where we operate or have users].
To Protect Our Rights:
We may disclose your information to enforce our Terms of Service, investigate potential violations, protect our rights, privacy, safety, or property, or that of our users or the public.
Business Transfers:
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our Service of any such change in ownership or control of your personal information.
4. Data Security
We are committed to protecting the security of your data. We implement reasonable and appropriate technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure.
Encryption in Transit:
All personal and sensitive user data transmitted between your device and our servers is encrypted using industry-standard protocols (e.g., TLS/SSL).
End-to-End Encryption:
All calls sent between users are end-to-end encrypted, meaning only you and the recipient(s) can read or listen to them. We do not have access to the content of these communications.
Access Controls:
: Access to your personal data is restricted to authorized personnel who need to know that information to perform their job functions.
Regular Audits:
We regularly review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.
Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have certain rights regarding your personal information. The extent of these rights may vary based on your location and applicable laws (e.g., GDPR for EU/EEA, CCPA/CPRA for California, DPDPA for India).
Right to Access:
You have the right to request a copy of the personal information we hold about you.
Right to Rectification (Correction):
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you. You can often update your profile information directly within the app.
Right to Erasure (Deletion / "Right to Be Forgotten"):
You can request account deletion by contacting our support team at support@unitechinfo.in
Device Permissions:
You can enable or disable location services, contacts access, camera, microphone, and other permissions through your device's settings. Please note that disabling certain permissions may affect the functionality of the Service.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We may ask you to verify your identity before responding to your request.
6. Children's Privacy
Our Service is not directed to individuals under the age of 13, We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
We will also inform you via a prominent notice within the Service or by email [if applicable] prior to the change becoming effective. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
By email: support@unitechinfo.in
